Hospitality Training & Assessment
Top-tier online education in tourism and hospitality, exclusively from TIANS. Elevate your career with our leading training programs.
Quality Online Training for Nova Scotia's Hospitality Industry
Enhance your career with Nova Scotia’s premier online tourism and hospitality courses.
Nova Scotia's best online tourism and hospitality training.
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Quality Tourism Courses
Offering an extensive array of online courses, we empower Nova Scotia’s tourism operators with the skills to excel in the dynamic hospitality and tourism industry.
It have never been easier to upgrade your skills
Upgrading your skills in the tourism and hospitality sector has never been more straightforward or accessible, thanks to our comprehensive online training courses.
Individuals
Looking to enter the world of hospitality and tourism? Our courses are recognized by all major employers in Canada.
Operators
Looking to fill the skill gaps in your operation? Our proven courses are designed to elevate your teams.
Corporate HR
Need to ensure all staff are meeting meeting the National Occupational Standards? We have you covered.
How to get started with NSTI
Getting started with the Nova Scotia Tourism Institute is easy and fast. Here are the three easy steps to start your or your team’s training today.
01
Select a course or courses
Simply add the course or courses you want to your cart. Once you have your selection of courses you select Cart from the menu at the top of the page.
02
Complete your purchase
To complete your purchase you will set up an account (or login to your existing account for return visitors). From here you complete your purchase and are are immediately brought into the learning environment.
03
Begin your course
If you have purchased for yourself you can immediately start your course or courses. If you have purchased for others you can easily assign courses to your team members with an easy notification link.
Enhance your career with Nova Scotia's premier online tourism and hospitality courses.
Hear what our customers are saying
Amazing training
Our team has each completed over 67 hours of training after now taking our 18th course from the Nova Scotia Tourism Institute. This is an amazing resource that I highly recommend to any operator or individual looking to exceed in the world of hospitality and customer service.
Dean Petty
Owner, Anchored Coffee
Frequently Asked Questions
What training resources are available from NSTI?
Training resources from NSTI are available for dozens of occupations.
National Occupational Standards are manuals that describe the knowledge, skills and attitudes necessary to be considered competent in an occupation. The standards are set by the industry and are the basis for NSTI training and certification programs.
Workbooks are occupation-specific, self-study guides used for training or to prepare for certification. They contain exercises, checklists and self-tests based on the National Occupational Standards for the occupation. Some workbooks are also available for e-readers.
Online courses are occupation-specific, self-directed training designed to be flexible. Training modules based on National Occupational Standards can be completed when it is convenient for the learner, from any computer with internet access. Online courses are available to learners for one year from the date of activation. Upon completion of all modules of a course, a learner may request a Certificate of Achievement by emailing info@emerit.ca.
Does NSTI offer content licensing agreements?
Yes. For more information on licensing content from our collection of National Occupational Standards, workbooks and online training modules, contact copyright@tourismhr.ca or 1-800-486-9158 (Monday to Friday, 8:00 AM to 4:00 PM Eastern Time).
Does NSTI offer emerit certifications?
Certification from emerit recognizes an individual’s competence in their occupation as measured against the National Occupational Standards.
Professional Certification is available for frontline and supervisory occupations, providing a marketable credential both for those just starting out in their occupation and for seasoned veterans of the tourism industry.
Professional Certification from emerit is also offered for select management level occupations, and is a valuable tool for advancing a tourism and hospitality management career, owning and operating a small or medium sized business, or refreshing and honing professional skills and knowledge.
What are the steps to becoming certified?
On average, the certification process is completed from six months to one year after registration. To become certified, individuals must:
- Pass a proctored, online knowledge exam. Exams are in a multiple choice format, and are updated periodically to reflect changes in the occupation and industry.
- Have the required hours of relevant and current experience. Previous work experience is most commonly used; credit may also be given for prior education and volunteer hours.
- For management level occupations, pass a practical evaluation of performance. This may include an on the job evaluation, a phone evaluation, or a submission of case studies or of a professional portfolio.
Why become certified?
Certified employees enjoy:
- Professional recognition in their chosen occupation
- Advancement within the tourism industry
- Direction in their career paths
- Individual pride, self-improvement and job satisfaction
Businesses that certify their employees benefit from:
- An increase in productivity and sales
- Decreased employee turnover and absenteeism
- More repeat customers and positive online reviews
- Happier staff, and a healthier bottom line
