Frontline employees are the face of every tourism and hospitality business, and the service they provide to guests can be the difference between good or great customer experiences.
Original price was: $89.00.$49.00Current price is: $49.00.
Frontline employees’ performance may determine whether a guest will return and pass on positive reviews and referrals to others, or leave disappointed and generate bad publicity for your business.
Designed for training frontline tourism and hospitality employees, these online customer service courses are perfect for new hires and a great refresher for experienced frontline staff.
The Providing Quality Service course includes exercises and review questions, and covers 18 customer service related skills, including:
Ensure your business makes a great first impression and exceeds guests’ expectations by training staff to deliver exceptional and professional customer service to all guests. Get started today with the online learning resources below.
Original price was: $89.00.$49.00Current price is: $49.00.
Frontline employees are the face of every tourism and hospitality business, and the service they provide to guests can be the difference between good or great customer experiences.
Original price was: $89.00.$49.00Current price is: $49.00.
Anticipating customer needs, thriving in a fast-paced environment, and doing it all with a smile—does that describe you?
Original price was: $89.00.$49.00Current price is: $49.00.
Organize events, from festivals to executive conferences — all the skills you need in one training program.
